Corporate Privacy Policy

1. Data controller

Bitajon Systems LTDA ("Bitajon Systems", "we", "us"), a Brazilian company registered under CNPJ 39.592.414/0001-92, with its operations in Uberlândia, Minas Gerais, Brazil, is the controller of personal data processed through this corporate website.

Privacy contact: contato@bitajonsystems.com.br.

This policy does not replace product-specific privacy notices (for example, BigAgend, mobile applications, or other solutions), which are published on their respective channels.

2. Scope of this policy

This Privacy Policy applies only to the Bitajon Systems corporate website (bitajonsystems.com.br), which is informational in nature and presents our services, projects, and products.

The current corporate site does not offer user registration, visitor authentication, or embedded contact forms. Voluntary communication takes place when you send us an email using the addresses published on the site.

3. Categories of personal data

Depending on how you use the site, we may process the following categories of personal data:

• Technical and access data generated when you browse the site (for example, IP address, date and time of access, pages viewed, browser type, and referring URL), which may be recorded for operation, security, and diagnostic purposes.
• Identification and contact data you include when you email us voluntarily (for example, your name and email address, and the content of your message sent to contato@bitajonsystems.com.br).
• Language preference when you choose English, Spanish, or Portuguese, reflected in the URL during your visit.

4. Purposes and legal bases

We process personal data to publish and operate the corporate website; keep it available and secure; remember your language choice during navigation; respond to messages you initiate by email; and comply with applicable legal or regulatory obligations.

These purposes are pursued in accordance with Brazil's Lei Geral de Proteção de Dados (LGPD) and the legal bases that apply in each case.

5. Cookies and similar technologies

In the current configuration of the corporate website, we do not use advertising cookies or our own analytics tools. Your browser or third parties you interact with through the site may use similar technologies in other contexts.

Your language choice is reflected in the site address while you browse. If we later add non-essential cookies, analytics, or third-party content, we will update this policy and, where required by law, request your consent.

6. Retention and security

We retain personal data only as long as needed for the purposes described in this policy, unless the law requires or allows a longer period. Messages sent to contato@bitajonsystems.com.br are kept as long as needed to handle your request.

We protect information processed in connection with this site using measures appropriate to its nature and to the corporate, informational use of the website.

7. Sharing with categories of providers

We do not sell personal data. We may share information with categories of providers that support the corporate website, such as infrastructure and connectivity services, domain and DNS services, and email services, solely to operate the site and respond to communications you initiate.

These providers process data on our behalf or as independent controllers according to their role and contracts, within the limits of applicable law.

Links to third-party sites (for example, LinkedIn or BigAgend) are governed by the privacy practices of those services.

8. International transfers

Personal data related to this site may be processed in Brazil. Some providers that help us operate the website may be located in other countries.

If processing involves international transfer of personal data, we will act in accordance with applicable law, including the LGPD where relevant.

9. Data subject rights under the LGPD

Under the LGPD, you may request, where applicable: confirmation of processing; access to data; correction of incomplete, inaccurate, or outdated data; anonymization, blocking, or deletion of unnecessary or excessive data; portability; information about sharing; and revocation of consent when processing is based on consent.

You may also file a complaint with Brazil's National Data Protection Authority (ANPD).

To exercise your rights, email contato@bitajonsystems.com.br with enough information for us to identify your request. We may ask for reasonable verification of your identity before responding.

10. Children's data

The corporate website is not directed at children. We do not knowingly collect personal data from children through this site.

11. Products and future business integrations

Bitajon Systems develops SaaS products such as BigAgend. Each product has its own privacy documentation.

We are also developing business integrations, including solutions related to the WhatsApp Business Platform. These capabilities are not available through this corporate website and are subject to the required authorizations from the relevant platforms.

Before we offer new services, we will publish the specific privacy information that applies.

12. Changes to this policy

We may update this Privacy Policy to reflect changes to the website or to legal requirements. The current version will always be available on this page with the revision date indicated at the top.